Work and Emotions: Experiencing and Regulating Emotions, Issues of Self-Involvement, and Relationships to Well-Being and Performanceissues of self-involvement, and relationships to well-being and perform
Affective states at work are important for well-being, performance, and social relations. We investigate them from several perspectives
Based on our “Stress-as-Offense-to-Self” (SOS) theory we investigate illegitimate tasks (a new concept involving tasks perceived as unreasonable or unnecessary), demonstrating their emotional and physiological effects, including sleep and back pain. We investigate failure, and we investigate challenge stressors, which are challenging and stressful at the same time. We focus on the boost to self-esteem implied by the challenge aspect, which may induce people to underestimate the negative effects of challenge stressors, such as exhaustion). We also focus on social stressors (tension, conflict), demonstrating effects on well-being and sleep.
Appreciation and Success
We investigate sources, forms, and triggers of appreciation at work, both in general terms and in terms of daily episodes. We also investigate success in terms of daily achievements, and its consequences on well-being and sleep.
Emotions shown in daily social interactions
Sometimes people have to hide their feelings, or show emotions they don’t feel (e.g., smiling even if a customer is unfriendly), or they pursue goals by showing positive emotions (especially towards superiors). We ask people to report the emotions they felt and showed in daily interactions, investigating triggers and effects of showing or hiding true feelings at work (i.e., emotional labor).
Emotions in the medical field
In collaboration with surgeons of the University Hospital in Bern, investigate medical team collaboration in surgery, including stress and tension, and its implications for patients (collaborations with Guido Beldi and D. Candinas), and we specifically investigate surgeon stress.
Working conditions of hospital surgeons are the focus of an ongoing project involving interviews, general and daily questionnaires, and stress hormons (cortisol).
At the University Hospital of Basel, Stephan Marsch trains medical students and physicians for emergency situations in a patient simulator. We assess medical performance as a function of collaboration and communication, as well as emotions and stress, and we develop interventions to support team performance.
Institution : University of Neuchâtel
Thesis topic : Consequences of client-initiated workplace violence and aggression in different occupations, with a focus on violence and threats against public officials and authorities. role of fear of workplace violence and in factors influencing such fear